Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your information when you use our Election Management System. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

We collect the following types of information:

• Account Information: Your name, phone number, and role (karyakarta/admin)
• Contact Data: Phone numbers and contact information from your device
• Voter Information: Public voter records and assignment data
• Usage Data: How you use the platform and your activity
• Technical Data: Device information, IP address, and browser details

3. How We Use Your Information

We use your information for the following purposes:

• Provide election management services
• Manage voter assignments and campaigns
• Send important updates and notifications
• Improve our services and user experience
• Comply with legal requirements
• Provide customer support
• Ensure platform security and prevent fraud

4. Information Sharing

We do not sell your personal information. We may share information only when:

• Required by law or legal process
• Necessary for election management purposes
• With your explicit consent
• To protect our rights and safety
• With trusted service providers (under strict confidentiality agreements)

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. This includes:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure data centers and infrastructure
• Employee training on data protection

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of communications
• Data portability
• Lodge complaints with supervisory authorities

7. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal requirements. Data retention periods vary based on the type of information and its purpose.

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our platform may integrate with third-party services (such as WhatsApp Business API, Google Contacts). These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

12. Changes to Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the platform or via email. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: